The Pillar Surplus Moment

Remembering on Memorial Day James Garfield had once said, “If silence is ever golden, it must be beside the graves of fifteen-thousand men, whose lives were more significant than speech, and whose death was a poem the music of which can never be sung,” for a ceremony honor the 620,000 who have fallen in 1888 due to the Civil War. This ceremony was known as Decoration Day and is now well known as Memorial Day. Every Memorial Day we remember and respect all who have served our beloved country and hear the 24-note bugle call known as TAPS, with synchronized gunshots after a red, white, and blue parade. I wanted to acknowledge the numbers of the men and women who had served for our democracy to help people understand the reasoning more strongly about these services.    Military Members Lost: American Revolution: 4,435 dead War of 1812: 2,260 dead Civil War: 620,000 dead Spanish American War: 387 dead World War One: 116,708 dead World War Two: 407,316 d...

Why Do We Blog? The Benefits Whether you like blogging or not, its popularity still stands. Blogger is simple and efficient but technology itself isn’t so much.   When I did some research, blogging was said to be a great way to stay connected when so much continues to change. But there were lists and lists that came up of how many other great things a blog can do, at a low cost. Every two to three weeks, I try to write Blogger post consistently, but why? Finding this answer is something our fellow readers and myself might find interesting to know. Blogger is a more detailed interaction with people, compared to other social media. Pillar Surplus loves to engage and create relationships with our customers and this social media site along with our newly active Facebook is one way to start. We have written previously, relationships build trust and trust equals a newly founded customer confidence. Along with leads and long-term results, the Blogger traffic can easily ...

What Kind of Earth-Minded Decisions Do You Make Daily?: A Question All Businesses Should Consider  All resources used to create your product or service starts from some form of nature. Businesses easily can put out air pollution, water waste, land pollution, marine and coastal pollution, hazardous material, solid waste, pesticides, radiation, dust (asbestos), lead and oil during production. Without even considering environmental impact, resources can become limited very quickly. China’s industry dominates its economy. With so much carbon coming from businesses, they are becoming indirectly responsible for thousands of deaths of China’s citizens. But let’s move a little closer to home, Ohio, United States. Ohio is the number one state polluting through power plants and through other industries.  36.4 million pounds of harmful chemicals were emitted into the environment in 2010 from Ohio, not including the 4,210 pounds of industrial mercury air pollution itself....

The Key to Customer Confidence  Many factors contribute to the construction of a company’s customer confidence. Enforcing these factors into business does have large importance because customer loyalty, revenue, brand, and competition all rely on customer confidence. Customers are the running blood of all business… So, without their confidence, is your company even alive? Luckily, confidence is something that can be lost but easily gained. You should be seeking feedback, maintaining relationships, transparency, have goals beyond profit and ease of payment.  From 8 a.m. to 5 p.m., Monday through Friday to accomplish these additional tasks, we assist customers through phone and email. Our employees are eager to foster these relationships with quick response and undivided attention while assisting the concerned customers. Satisfaction will grow and trust will be gained when maintaining relationships becomes one of the priorities on your business’s list. Another way to ...

Acquiring Unique Parts Large metal shipping containers full of crates are brimming with product to send and inventory. Pillar Surplus helps provide customer convenience by stocking up on unique and hard to find parts. If someone ever comes up dry searching a part from a specific brand, they have Pillar Surplus to lean on. We have had multiple interactions with auctions and close-outs to collect these desired parts. Engaging with our recent auctions has imported in our quality Bobcat and Caterpillar parts, vehicle filters, hydraulic hammer parts, and Dodge truck parts fro example. Older auctions have delivered in parts like bearings from various locations into our inventory as well. When it comes to researching a unique, discontinued or rare part in inventory, it can be challenging. For example, we had a Caterpillar part from the 1970’s with part number 5P94 it became very complicated to research. So, after not being able to find this part online we flipped through multiple manu...

The Importance of Vehicle Maintenance As our boss over at Pillar Surplus would say, “The most important things are safety, safety, safety!” So, since March is our Vehicle Sale Special, we saw the opportunity to talk about the importance of vehicle maintenance. Building this awareness can possibly help our customers to be as safe as we are over here at Pillar Surplus. I found that even when it comes to vehicle parts that seem minor, repairs should not be procrastinated and should be corrected as soon as possible. Each part is like a gear that keeps all the other gears spinning. Moving through icy winters, spring floods, and summer potholes, your car goes through a lot! From belts, brake parts, fuses, air filters, and lights they all have a job that will help provide our customers the convenience and safety needed for the road. An air filter may be one of your least concerns in your vehicle, but filters prevent pollutants, dust, smog, mold, spores, and unwanted debris from ...

FAQ Frequently Asked Questions are an effective way to help us sell products and service customers without being present. It is a way to advise the customers that are feeling cautious about hitting the checkout button to make a purchase. With that being said, giving you the information you might need and to gain your trust, we present our answers to our frequently asked questions. Frequently Asked Question #1: Can you ship all my purchased items together? Yes, we can combine shipping costs for customers and send them at once.  Most often, the items can be shipped together in the same package. Doing this can also reduce shipping costs for our customers. Frequently Asked Question #2: Can I pick up what I purchased at Pillar Surplus? Surely, arrangements can be made. Just give us a call and come down to our front office.  Our business hours Monday through Friday, 8 a.m. to 5 p.m. Frequently Asked Question #3: Do you ship internationally? Of course! Even if the ...